Continuous Process Improvement
- Understand the differences between project management
processes and practices - Know what process and practice maturity is all about
- Be able to explain the five levels of maturity
- Understand and be able to construct the Process Quality Matrix (PQM) and the Zone Map
- Have a working knowledge of the Continuous Process Improvement Model (CPIM)
- Know the benefits of having a CPIM
- Be able to diagram a business process
- Know how to use and interpret the eight tools for business process analysis
Elements of a Software Engineering Process
Software engineering processes including:
- Primary processes
- Supporting processes
- Organizational processes
- Cross-project processes