- Best Open Source CRM Systems 2023 (Free & Paid Software) | CRM.org
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CRM Categories
Not all CRM systems do the same thing. There is no be-all, end-all best CRM per se. There’s a CRM platform out there for every human and generally speaking, their features are separated into three main categories.
Operational CRM (oCRM)
Analytical CRM (aCRM)
Collaborative CRM (cCRM)
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